Saas Talks

  The 12 Don'ts for a Successful Omnichannel Marketing-EchoApp As a marketer, you’re always looking for new channels to reach your target audience. And with the rise of digital media, there are more opportunities than ever to connect with consumers online.  But before you start dabbling in every social media platform and trying to be everywhere, it’s important to understand the Omnichannel marketing approach—and, more importantly, what not to do when implementing it.  Businesses still wondering why omnichannel messaging is important need look no further than the statistics. Today, 37% of customers expect to be able to contact the same customer service representative no matter which channel they use the second time. In this article, we will explore the 12 don'ts for a successful Omnichannel marketing strategy. By avoiding these common pitfalls, you can set your brand up for success in today’s competitive landscape. Start an omnichannel strategy without a plan You might be tempte

  Tips from Industry Experts to execute effective Omnichannel Marketing In scaling a business f or an eCommerce store owner, it is super important to know where your customers are coming from and which digital marketing channels have the highest conversions. But that’s only a piece of the cake. Omnichannel is an effective strategy to focus on the important touchpoints along the customer’s journey and optimize them all across multiple channels. Does that make sense at all? Studies show a customer pays an average of 9% more when there are at least four channels along their customer journey. Yet, only 45% of brands have a strategy in place. Brand owners must step towards Digital Commerce by adopting Omnichannel Engagement. Let's deep dive and understand a few advised Omnichannel Tips: 1. Create a personalized experience Airline brand Virgin Atlantic offers an omnichannel marketing experience where in terms of any issue raised by the customer, the customer service team can reach out vi

  The Ultimate Checklist for Buying an Omnichannel Marketing tool Businesses are doubling down on Omnichannel .It looks like just another buzzword, but Omnichannel isn’t just a marketing trend. It is an answer to the evolution of consumer behavior and a way to thrive in today’s chaotic digital landscape. It is now expected that businesses should recognize consumers as individual shoppers with unique preferences and buying journeys. In return, consumers reward businesses by being loyal patrons and avid endorsers. That’s the reason why the omnichannel marketing model is highly adopted now. Choosing the best omnichannel marketing tool involves certain processes. But it’s important to evaluate our options because this decision will determine how easily we can develop and maintain our omnichannel strategy.  Few pre-requisites to check before buying any omnichannel tool: Checking for available Channels : If you’ve already determined the channels that are most critical to your audience it